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[Article] Top Four Key Issues In Provider Schedules

Opal Greenway

Many physician contracts stipulate that physicians must provide “reasonable clinical hours.” For the hospitals that employ these physicians, this vague language has led to millions of dollars in lost revenue. While vague contract language is problematic for myriad reasons, its impact on physician scheduling is a commonly missed component of practice management in over 70 percent of the practices we have worked with on performance improvement. Hours that are not on a schedule are patients that are not seen. Patients that are not seen are services not provided, and hit the bottom line.

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