Demand-based Staffing: How a 12-Week Process Saved a Community Hospital $4.5m in Seven Months

Stroudwater’s performance improvement specialists recently partnered with a regional community hospital in the Southwest. This $100M-net-patient-revenue organization faced challenges in managing its labor force to meet declining patient volume. Working in partnership with hospital leadership and frontline managers, Stroudwater supported the organization in developing and implementing a rapid-cycle change process focused on controlling labor cost.

Utilizing the Stroudwater Demand-Based Staffing System, hospital leadership, front line managers and Stroudwater quickly identified and quantified labor-cost management opportunities and implemented systems and management tools that allowed the organization to save $4.5M in salary costs over a seven-month period.