A Practical Guide to Adoption, Accountability, and Strategic Use
The adoption of telehealth technologies has transformed how rural hospitals deliver care—especially in communities where access to specialists, transportation, and resources remains limited. For Critical Access Hospitals (CAHs) and small community facilities, telehealth is no longer just a COVID-era workaround. When deployed intentionally, it becomes a strategic lever to expand access, support clinical teams, improve patient satisfaction, and protect financial sustainability.
However, simply having a telehealth solution in place doesn’t guarantee impact. Rural hospitals must go beyond the technology, ensuring it is integrated into workflows, monitored through data, and aligned with broader clinical and financial priorities. This guide explores the value of telehealth, identifies red flags that may indicate ineffective implementation, and outlines actionable best practices used by high-performing peer hospitals.
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